Transparent pricing, built around your active panel.
Per-patient-per-month economics for RPM, CCM, and PCM — you pay only for patients actively enrolled in monitoring, nothing more.
- Per-patient-per-month
- No setup fees
- No per-seat charges
How pricing works
Three pricing components. That's it.
Pricing has three components — and the first scales with your patient panel, not your seat count.
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Component · 01
Platform, per program
A monthly platform fee for each enrolled patient, per active program. Enroll a patient in RPM and CCM and both programs are billed at their PPPM rate.
- Charged per-patient-per-month — never per provider or per seat
- Covers unified RPM, CCM, and PCM on one workflow
- Flexes month-to-month as your panel changes
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Component · 02
Devices & cellular (via Tenovi)
Cellular devices and connectivity are contracted directly with Tenovi — billed by Tenovi, not by Vitatraq. Readings flow into Vitatraq automatically once your fleet is provisioned.
- Hardware and cellular billed by Tenovi, separate from your Vitatraq invoice
- Cellular connectivity bundled by Tenovi into the device cost
- Vitatraq integration is included — no separate integration fee
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Component · 03
Onboarding & support
No setup charge. No implementation fee. Dedicated onboarding, care-team training, and ongoing success support — included from day one.
- Tailored onboarding playbooks for your practice
- Care-team training for clinical and operational staff
- Ongoing success partner aligned to program goals
Per program
A platform fee for every program you run
Vitatraq delivers RPM, CCM, and PCM on one workflow. You pay the PPPM platform fee for each program a patient is actively enrolled in — costs scale only with active enrollments.
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RPM — Remote Patient Monitoring
Device-driven monitoring for acute and chronic conditions. Readings land in the care-team dashboard from cellular cuffs, scales, and glucometers.
CPT codes covered
- 99453 Setup & patient education
- 99454 Device supply, 30-day readings
- 99457 First 20 min clinical time
- 99458 Each additional 20 min
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CCM — Chronic Care Management
Structured care plans for patients with two or more chronic conditions. Time tracking, coordination, and interactive communication in workflow.
CPT codes covered
- 99490 First 20 min clinical staff
- 99491 First 30 min physician-led
- 99439 Each additional 20 min staff
- 99487 Complex CCM, 60 min
- 99489 Complex CCM, each additional 30
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PCM — Principal Care Management
Focused management for a single high-risk condition. Disease-specific care plans and time capture to the minute.
CPT codes covered
- 99424 First 30 min physician-led
- 99425 Each additional 30 min physician-led
- 99426 First 30 min clinical staff
- 99427 Each additional 30 min clinical staff
No surprise charges
What you don't pay for
Transparent means no hidden fees — we put this in writing.
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No setup or implementation fees
Onboarding, training, and configuration are included — not billed separately.
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No per-provider or per-seat charges
Your care team can grow without a pricing penalty.
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No minimum patient commitments
Start with one patient or a thousand. The model works at either scale.
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No long-term contract required
Month-to-month is the default. Annual terms available on request.
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No hidden reporting fees
Standard activity reports, utilization summaries, and care-time exports are included in the platform fee.
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No program unlock fees
RPM, CCM, and PCM are enabled as you enroll patients in each.
Care intelligence
Pricing is only half the math
The AI Care Time Optimizer surfaces care activity as patients cross time and reading thresholds, flags coverage gaps before the month closes, and pre-populates activity reports for your team — so your platform investment translates into measurable patient outcomes.
- Precision time tracking
- Care-gap surfacing
- Pre-populated activity reports
Pricing FAQ
Questions we hear from healthcare teams
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How do I know how many patients are on platform each month?
Your admin dashboard shows a live enrolled count per program, and your monthly invoice itemizes program-enrollments per patient for the billing month — so the math is always auditable. No "true-up surprise" at the end of the quarter: what you see enrolled is what you're billed for. -
What happens if a patient stops a program mid-month?
Platform fees bill by the full calendar month a patient is enrolled in a program. A patient who leaves a program mid-month — whether they disenroll themselves from that program, or your staff unenrolls them from the platform — is billed for the full month their program was active. Billing adjusts the following month. -
Can I run multiple programs for the same patient?
Yes. A patient can be enrolled in RPM and CCM simultaneously, or RPM and PCM — depending on clinical fit. Note that CCM and PCM cannot be run by the same provider for the same patient in a given cycle, so program combinations are scoped accordingly. Each program is billed at its own PPPM rate. Vitatraq's time-tracking engine auto-allocates clinical minutes across programs for clean documentation — and your care team can override or customize the allocation whenever clinical context demands it. -
How are devices billed — upfront, monthly, or bundled?
Devices and cellular connectivity are contracted directly with Tenovi — Vitatraq doesn't source or resell hardware. We integrate with Tenovi so cuffs, scales, and glucometers stream readings into Vitatraq automatically once your fleet is provisioned. -
Is there a minimum patient commitment or contract length?
No minimum patient counts and no required contract length. Month-to-month is the default. For larger healthcare organizations, we offer annual terms with volume-aligned economics — those are negotiated directly with our solutions team. -
How is pricing customized for organizations with large patient panels?
For healthcare organizations managing thousands of patients, we tailor the PPPM rate and onboarding scope to your panel size, program mix, and device fleet. Talk to our solutions team for a quote that matches the shape of your organization.
Get a tailored quote
Pricing tailored to your panel
Every healthcare practice is different. Book a demo with our clinical solutions team for a quote that fits your panel size, program mix, and device needs.
No per-seat fees · No setup fees · No minimums · Month-to-month available